Frequently Asked Questions

Browsing & Renting

What kind of rentals can I find here?

EventHomes.com features both places to host events of your own (i.e. wedding & private parties) and places to stay near major events (i.e. Super Bowl & Indianapolis 500 ).

Does EventHomes manage the properties listed on the site?

No. Listings are published by individual property managers. Each property can have its own rental terms.

How do I contact a property manager?

You’ll find the option on each listing page, directly under the property manager’s name.

Why should I book through EventHomes?

We make it easy to find that perfect and unique space you're looking for, through advance search features that allow you to fine-tune your needs and tastes. We also provide safety and security through host’s identity verification status, as well as safe and secure payment processing.

What is the cancellation policy?

Cancellation policies are at the property owner's/manager's discretion and should be agreed-upon before booking a request.

Hosting

How do I list my property?

It's easy to get started. You can start by going to the “Create Listing” button in the upper corner. From there you can select the pictures you’ll like to share, select the amenities your property has to offer and create a description of your property.

How do people find me?

Once published, we'll automatically match your space for events and event needs featured on our website, and potential renters will contact you directly.

Why should I list my space on EventHomes?

Our users come to us in search of unique and unconventional spaces. We connect you with thousands of users looking for unique spaces like yours. We make it easy to manage booking requests, make modifications to request and manage approvals. We provide extra safety and security, through guest identity verification and secure payment processing.

How much does it cost to list my space?

Listing your space is free. We handle bookings and payments exclusively on our site, and collect a host service fee of 5% if your property is rented. For example: If you charge $100 for a rental, you will receive $95.

Why do you charge a service fee?

Service fees help us provide payment card processing, identity verification, and the continued development and upkeep of our site. Our goal is to make our platform better every day to better service you and your guests experience.

What if I need to cancel a booking request I already approved?

If the guest has not paid, you can cancel the request with no penalty. If the guest has already made payment, you will need to contact us to process the cancellation. In that event, we will issue a full refund to the guest, but you will be responsible for the service fee charged for that booking request. We are committed to providing a trusted and reliable experience for guests on our site, thus canceling more than one paid request in a six month period may result in a suspension or removal from EventHomes.

How do I collect payments?

EventHomes uses Stripe to securely verify and collect payment. Once you have listed your first property, you will have the ability to set up your account, with your bank or debit account to collect payments.

When will I receive payouts?

Payouts are submitted 24 hours after an event completion.

How far in advance can a guest pay for a booking request?

Once you approve a request, a guest can make payment within two years of the request end date. The two year limit is the maximum threshold allowed by our payment partner, Stripe.

Maximizing Interest in My Listing

What makes a great listing?

First and foremost, a great cover image! With out it, many people may not even look at your listing. Next is a great title. It should communicate the best thing about your property (i.e. Private Lakefront Cabin or Trendy Downtown Loft). Last, but not least, a description of your property that includes all the things that make it a great choice for a renter.

What are the image guidelines?

Due to our quality standards, photos must be a minimum of 1024 x 683 in size. Please do not enlarge images below the minimum requirement. Poor quality images will be removed. We do not allow layered images or collage type images. Images with text overlays are not allowed. Google Streetview or similar images are not allowed as a cover image.

How do I choose a great cover image?

Great cover photos are often an exterior shot of a home or property. If your property offers a great view, a shot of that view may also be a great choice. If nothing else, choose a photo that showcases the best aspect of your property.

How do I create an engaging title?

Similarly to your cover photo, your title should express the best thing about your property. Keep it short and sweet! You want to quickly grab someone's attention who maybe quickly skimming through a long set of listings.

How do I write captivating property description?

Share anything that makes your property a great choice for a renter, especial things that maybe unique features or amenities. Detail its location and what’s near by. Share ways your guest can expect to keep themselves entertained. Also consider whether your property is wheelchair, kid or pet friendly. Lastly, don’t forget the small things, like available appliances or what will be provided in the bathrooms and kitchen.

Still have a question?
Feel free to contact us! We'll be happy to help you with your questions.
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